Our Strategy

Strategy: driving growth

Our ambition is for Regenersis to become the global leader in aftersales service for the world’s leading electronics brands, through organic growth, acquisition and partnership. 

This next stage of growth is expected to be as exciting and rewarding as the last, as Regenersis completes the roll-out of a global depot network and the transition of the business to one which has a greater proportion of its earnings from the Advanced Solutions division.

Our strategy is focused on:

  • Advanced Solutions - such as issue diagnostics and resolution, device insurance and care solutions, refurbishment and recommerce of used devices and business process outsourcing
  • A Global Footprint -  building a truly global infrastructure to provide services in both mature Western markets, as well as the Emerging Markets which have superior growth rates and competitive dynamics

Since 2011, Regenersis has built or acquired significant businesses in South Africa, Turkey, Mexico, Argentina and India; and in repair avoidance for the set-top box market (‘Infield Tester’) and the smartphone market (Xcaliber / Smartchk); in the buyback, refurbishment and remarketing of smartphones (‘Recommerce’) and in the provision of insurance and warranty care services (‘Digital Care’). In the six months to 31 December 2013, 38% and 49% of headline operating profit came from Advanced Solutions and Emerging Markets respectively with Advanced Solutions expected to exceed 50% in the next year.  

Data correct as of 17 March 2014 
 

Three operational ‘game changers’

  • Quality of our people - building the stand-out team in our sector
  • One Regenersis - globalisation and integration of our business
  • M&A - entering new geographies and adjacent service lines through acquisition and partnership

At Regenersis, we believe that the aftermarket services sector offers outstanding opportunities for genuinely innovative companies. As a sector consolidator and integrator of good people, businesses and technologies, we believe that Regenersis will continue to generate outstanding results for all its stakeholders.