News

LATEST NEWS Interim Results to 31 December 2009

Wed, 10 Mar 2010 00:00:00 GMT

Regenersis plc

(“Regenersis” or “the Group”)

Interim results for the six months ended 31 December 2009

Regenersis plc (LSE: “RGS”), a leading provider of after-sales product support services to many of the world’s premier technology brands, is pleased to announce interim results for the six months ended 31 December 2009.

Operational Highlights

Strength in Technical Services and increase in demand despite difficult economic conditions:
- Repair and return volumes up 9%, with 19% growth in mobile phone volumes and 36% growth in notebook volumes
- Positive contribution from newly integrated and re-branded TRS business
- Continued client acquisition: new wins secured include O2, Siemens, Samsung and Acer
Lower cost operational platform enhancing our ability to execute:
- Central and Eastern European facilities servicing demand well
Continued demand erosion in corporate Environmental Services market:
- End-of-life and recycling market remains challenging
- Cost base resized and new service models in development
Re-alignment of business segments to more closely follow end-market demand:
- “Mobile Communications,” “Media and Entertainment” and “Information Technology”

Financial Highlights

Group revenue increased 16% to £57.0m (£49.2m)
- Business mix continues to evolve; Technical Services now 80% of Group revenue
- £7.8m contribution from TRS in its first four months as part of the Group
Headline operating profit^(*) increased 24% to £2.7m (£2.2m)
- Includes £0.3 million contribution from TRS
- Labour costs continue to reduce, falling 6% on a like-for-like basis
Return to operating cash generation, with net cash from operations of £0.3m (net cash out flow £3.2m)
- Benefit of improved working capital controls in Technical Services being recognised
- Reduced recycling volumes continue unwind of negative working capital in Environmental Services
Gearing reduced to 16% on net debt of £4.7 million (30 June 2009: 20% gearing on net debt of £4.3 million)
- Committed banking facilities of £12.5 million remain in place, renegotiated to 2013
- Full covenant compliance
- Balance sheet strengthened; net assets increased by 36% to £29.2 million

^(*)Headline operating profit excludes exceptional restructuring costs, amortisation and share-based payments

Commenting on the results, Regenersis’ Non-Executive Chairman, Jeff Hewitt commented:

“We are pleased with our Group’s performance in the first half and with the way in which our leaner, more flexible business platform has been able to capitalise on the increased demand we are seeing for Technical Services. We are particularly pleased with the smooth integration of TRS and the positive contribution that this business is already making to our operational and financial performance. The re-organisation of our business into three distinct, market-focused segments further enhances our strong strategic position and the Board remains confident that the Group is well placed to deliver sustainable growth as its key markets consolidate.”

Market Leading Repair and Maintenance Solutions in Germany and Russia for Financial Services Sector

Thu, 12 Nov 2009 00:00:00 GMT

Regenersis has officially opened a substantial facility in Schloss Holte-Stukenbrock Germany to support the rapidly expanding opportunties in the financial services sector. The new, state-of-the-art facility, with more than 7,500 sqm and 170 employees can support up to 25,000 service events per month in one shift, making it one of the leading service centres for ATM and POS systems in Europe. The facility upgrades the operations previously located in Paderborn and will also support leading brands operating in the mult-vendor IT sector.

In addition, Regenersis RUS in Moscow is now providing ATM repair and maintenance solutions for the Russian market after a successful trial with one of the world's leading manufacturers of ATMs. This is in addition to the current mobile phone repair services offered to the Russian market.

Gary Stokes, CEO of Regenersis said, "We routinely share our knowledge, skills and experience across our organisation to deliver the best and most comprehensive solutions for our clients. By sharing the experience we have gained in support of the financial services sector in Germany with our facility in Russia, we are able to swiftly move into new markets providing the same high level of service."

Orange Launches Recycle & Reward

Thu, 05 Nov 2009 00:00:00 GMT

New service is powered by Regenersis.

ORANGE LAUNCHES 'RECYCLE & REWARD'

Recycle old mobiles, laptops and personal music players for cash
Available in all Orange stores at any time to any member of the public

Orange today launches Recycle & Reward, a scheme for people to recycle their old mobiles, laptops and personal music players in UK Orange stores in exchange for cash. Recycle & Reward underlines Orange’s commitment to becoming a more sustainable, greener business, Recycle & Reward will help reduce the amount of electronic goods sent to landfill and, instead, help consumers obtain a competitive price for them.

Recycle & Reward enables customers to find out the monetary value of their old electronic goods straight away in UK stores, and the money is sent to the customer in the form of a cheque received within approximately 7 days. Orange offers a range of cash rewards depending on the particular device and whether or not it currently works. Orange will also recycle electronic devices and accessories with no monetary value, helping the public to minimise their impact on the environment in disposing of old goods.

Orange is working with Regenersis, Europe's largest mobile phone recycler. Phones will come to Regenersis and all data will be completely removed from the devices. They will be thoroughly tested and sent to developing countries to provide affordable communications. Devices which are too old or beyond economical repair will be safely recycled, ensuring that nothing goes to landfill.

Paul French, Head of Care Products said: “At Orange, we’ve made some significant strides recently in reducing the environmental impact of our business. For instance, 80 percent of our electricity now comes from renewable sources while in July we introduced the mini-SIM to reduce the amount of waste associated with new SIM cards. Recycle & Reward is just another small step, for us as a business and for the public, in our journey towards greener, more sustainable practices.”

Mark Franklin, Managing Director of Regenersis said, "We are delighted to be supporting Orange in delivering a trusted and environmentally sound solution for customers at the point they discard an older mobile phone. It’s an exciting time for Orange and its customers and this solution adds another convenient service to all Orange retail stores”.

--ends--

Regenersis launches FONEBAK.com allowing consumers to sell their phones for cash, and donate some or all of the proceeds to one of the UK's best loved charities - BBC Children in Need

Tue, 06 Oct 2009 00:00:00 GMT

EUROPE'S LARGEST MOBILE PHONE RECYCLER LAUNCHES EASY ONLINE TRADE-IN SITE BENEFITING CONSUMERS AND CHARITY

Regenersis launches FONEBAK.com allowing consumers to sell their phones for cash, and donate some or all of the proceeds to one of the UK's best loved charities – BBC Children in Need

5 October 2009. Regenersis, Europe’s largest mobile phone recycler, has teamed for the fifth year with BBC Children in Need to collect unwanted mobile phones for recycling and offering eco-conscious consumers the opportunity to donate to the charity via a new Web site – FONEBAK.COM (www.FONEBAK.com).

Regenersis has raised more than £1 million for BBC Children in Need since 2005, but this year will be different, as the new Web site will offer consumers an easier way to donate to the charity with their old mobile phones. FONEBAK.COM allows consumers to send in their mobile phones via freepost and decide how much they want to donate to the charity - from 10p to 100% of the value of the handset.

"Although we have raised over £1million for BBC Children in Need since 2005, we are hoping to increase that amount substantially by offering this new online solution”, said Mark Franklin, Managing Director of Regenersis and FONEBAK.com. “With so many online sites, we want consumers to have a safe and trusted place to sell their handset, with the opportunity to donate to one of the UK's best-loved charities."

With more than 15 million mobile phones replaced every year and an estimated 90 million sitting in drawers and toy boxes across the country, FONEBAK.com is an easy way to raise money for your self and for charity.

Unlike other online mobile phone recycling sites, FONEBAK.com delivers the same benefits to consumers that networks like Vodafone, Orange and O2 have enjoyed for years – full data clearance on every handset received offering full identity protection; rigorous testing and refurbishment of all products to ensure they are fit for reuse in developing countries; and a zero landfill policy. FONEBAK.COM offers this is all with prices comparable to other online sites assuring eco-conscious consumers that the environment is protected as well as their identity. (In December 2008, Regenersis studied a random sample of 2000 handsets and found that 99% of handsets received contained some sort of personal data.)

Phones sent in to FONEBAK.com are processed and functional refurbished handsets are sent to developing countries to improve their communications. Phones that are not suitable for re-use will be sent for recycling ensuring that nothing ends up in landfill.

Visitors to the site can see how much has been raised by looking at the counter. Fundraisers (i.e. schools, communities and businesses) can collect quantities of handsets and FONEBAK will send out a courier to collect them free of charge. The BBC Children in Need team have also produced a poster which can be downloaded from bbc.co.uk/Pudsey or from the FONEBAK.com website.

-ENDS-

To find out more, visit http://www.fonebak.com.

About Fonebak

Fonebak is the online brand of Regenersis (AIM: RGS). Founded in 2002 as the world's first mobile phone recycling scheme endorsed by the UK Government and every network operator, we work closely with leading brands like Vodafone, Orange, O2, H3G, and hundreds more to encourage mobile phone reuse and recycling.

Since 2002, we have handled over 18 million mobile phones for reuse and recycling. Regenersis is the only company in the UK to hold the four key licenses from the Environment Agency to ensure compliance with all environmental legislation. We also produce an annual EMAS verified Environmental Statement, which demonstrates our environmental commitment and capabilities along with the steps being taken to further minimise impact on the environment.

With a commitment to corporate responsibility and environmental excellence being our core, we have received numerous awards for marketplace innovation, environmental excellence and responsible business practice, including the prestigious Queen's Award for Export, and awards from Business in the Community (of which HRH Prince Charles is President).

About Regenersis

Regenersis is a leading provider of after sales product support services to many of the world's premier technology brands, like Apple, Nokia, Samsung, LG, Toshiba, Virgin Media and many more. If a product fails we will fix it, if the product is no longer in use we will find a new market for it and if it is beyond use we will recycle it safely and responsibly.

To the year ending 30 June 2009, the company reported revenue of almost £100m. Regenersis is listed on the London Stock exchange. For more information about Regenersis, visit www.regenersis.com

About BBC Children in Need

BBC Children in Need's mission is to make a positive change to the lives of disadvantaged children and young people across the UK. Their vision is a society where each and every child and young person is supported to realise their potential.

In 2008 the BBC Children in Need Appeal raised over £37 million and for every penny you gave the charity, a penny will go towards projects helping disadvantaged children and young people in the UK. They are able to make this promise because the charity uses its investment income and Gift Aid to cover all running costs. Every year, thanks to public donations and the amazing efforts of fundraisers, schools, businesses and our corporate partners, they are able to provide support to thousands of youngsters aged 18 and under.

Thus support is provided in the form of grants to organisations working with children who may have experienced mental, physical or sensory disabilities; behavioural or psychological disorders; are living in poverty or situations of deprivation; or suffering through distress, abuse or neglect.

Another Solid Year of Progress

Wed, 16 Sep 2009 00:00:00 GMT

Regenersis plc
(“Regenersis” or “the Group”)
Preliminary results for the twelve months ended 30 June 2009

Regenersis plc (LSE: “RGS”), a leading provider of product lifecycle management services to the consumer and commercial technology markets, is pleased to announce preliminary results for the twelve months ended 30 June 2009.

Operational Highlights

Investment programme in Eastern Europe now complete
o Lower-cost operations approaching 40% of Group repair activity
o Volumes in eastern Germany, Poland and Romania up 55%
Acquisition of Total Repair Solutions (“TRS”) completed on 1 September 2009; significantly
strengthening our Technical Services offering
o   Highly complementary to Regenersis’ service business strategy
o   Acquired at an enterprise value of £6.25 million; no additional debt
o   Blue-chip customer relationships and sector-leading efficiencies and practices

Financial Highlights

Group revenue of £98.3 million (FY08: £105.0 million)
o Changing business mix; Technical Services exceeds 70% of Group revenue
o Environmental Services suffers increased competition; handling fewer, more valuable handsets
Headline operating profit* of £5.2 million (FY08: £5.8 million)
o Margins remain stable following continued focus on tight cost control
o Improved second half reflecting contribution from investment in Eastern Europe
Net debt increased to £4.3 million (FY08: net cash £0.7 million)
o Working capital increases reflect significant changes in business mix
o Cash outflows reduced as investment programme completes
Banking facilities successfully renegotiated as part of the TRS transaction
o   £12.5 million of facilities available to the Group; agreement in place to March 2013
o   Additional £3.5 million headroom to fund integration and growth
o   Group remains comfortably within its banking covenants
*Headline operating profit excludes exceptional restructuring costs, amortisation and share-based payments

Commenting on the results, Regenersis’ Non-Executive Chairman, Jeff Hewitt commented:
“The progress the Group has made in the last year; building additional capacity in Eastern Europe, lowering the cost base, strengthening of the finances and the recent acquisition of TRS collectively establishes Regenersis’ competitive position and ensures that it is well placed in its key target markets. The integration of TRS will provide opportunities to improve performance and attract new business. The Board believes that Regenersis has better prospects and will profit further from industry consolidation with a well financed and sustainable business model.”

To view the complete Preliminary Results, click here.

Kick your unwanted mobile to the Manchester United Foundation

Tue, 08 Sep 2009 00:00:00 GMT

Reds go Green by recycling unwanted handsets and raising much needed funds for the Foundation to help local children in the community

With over 15 million mobile phones replaced every year and an estimated 90 million sitting in drawers and toy boxes across the country, why not send your unwanted mobile phone to the Manchester United Foundation and give it a new life.

This season, the Manchester United Foundation is offering all fans the opportunity to recycle their unwanted mobile phones to raise funds for the charity. The money raised will go to help educate, motivate and inspire young people to build a better life for themselves and improve the communities they live in. The Foundation delivers football coaching, skills training, personal development and life changing experiences, providing young people with opportunities to change their lives for the better. Through football, The Manchester United Foundation encourages young people to develop as players and more importantly as people.

Recycling your phone for The Manchester United Foundation is free and easy. Simply pop it in an envelope and send it to FREEPOST M.U. FOUNDATION. Your phone is sent to Regenersis, the largest and most ethical recycler of mobile phones in Europe. All phones are tested and all data is removed. The phones are then refurbished and sent to developing countries to improve communications. Phones which are too old or beyond repair are sent for safe recycling, ensuring that nothing goes to landfill.

Sir Alex Ferguson said, “Through working in partnerships, Manchester United Foundation will develop our youngsters so that they are able to acquire qualities which will remain with them through life - being positive, believing in themselves, working hard and recognising the importance of team work. These are all attributes which I instil every day in our players.”

Completion of Acquisition

Tue, 01 Sep 2009 00:00:00 GMT

The Company is pleased to announce the completion of the acquisition of Total Repair Solutions Limited (“TRS”) and the placing by KBC Peel Hunt of 8,352,675 new Ordinary Shares, as announced by the Company on 5 August 2009.

The completion follows the admission to trading on AIM of 16,477,675 Ordinary Shares (being the Placing Shares and the Consideration Shares) at 8.00 a.m. today. These Ordinary Shares rank pari-passu with the existing issued Ordinary Shares.

Commenting on the completion of the acquisition Regenersis’ Chief Executive Officer, Gary Stokes, commented:

“I am very pleased to confirm the completion of this important acquisition. TRS is highly complementary to our existing technical services offering and very closely aligned to our own ethos of service excellence and delighted customers. I look forward to working with TRS’ exceptionally committed and talented management team in driving our two businesses forward.”

Directors' interests in and following the Placing
Having subscribed for, in aggregate, £65,000 of Placing Shares the Directors now have the following interests in Ordinary Shares:

Name of Director	Number of Placing Shares subscribed for	Shareholding following the Placing and completion of the Acquisition	Percentage of share capital on Admission following the Placing and completion of the Acquisition
Jeff Hewitt	12,500	25,465	0.06%
Gary Stokes¹	62,500	93,750	0.21%
David Kelham²	62,500	82,500	0.18%
David Gilbert	12,500	12,500	0.03%
David Holland	12,500	12,500	0.03%

1. In addition to the shareholdings listed above, Gary Stokes holds 750,000 options over Ordinary Shares in the Company which were granted on 26 June 2007 with an exercise price of 55.5 pence. The options vest immediately following the announcement of the Company’s results for the period ending 30 June 2010, subject to certain performance conditions.

2. The Placing Shares subscribed for by David Kelham have been purchased by his SIPP. Further, in addition to the shareholdings listed above, David Kelham holds 500,000 options over Ordinary Shares in the Company which were granted on 26 June 2007 with an exercise price of 55.5 pence. The options vest immediately following the announcement of the Company’s results for the period ending 30 June 2010, subject to certain performance conditions.

Certain capitalised terms used, but not defined, in this announcement have the same meanings as given to them in the circular published by the Company dated 5 August 2009, unless the context requires otherwise. Copies of the circular are available by clicking here.

Samsung Selects Regenersis for Logistics and Mobile Phone Repairs Across the UK

Tue, 25 Aug 2009 00:00:00 GMT

Regenersis (LSE: RGS) has been awarded a contract by Samsung to manage the logistics and repair for their direct customer mobile phone repairs across the United Kingdom. This is in addition to a contract recently awarded by Samsung to Regenersis in Poland.

Samsung selected Regenersis because of the high quality of service, experience and expertise in managing both repairs and logistics for end users. Regenersis also manages logistics and repairs for leading brands such as Nokia, Sony Ericsson, LG, HTC, Huawei, and Apple. The Company also works with every network operator and several major retailers in the UK delivering a range of services from returns and repair, to end-of-life reuse and recycling.

Steve Pennington, Senior Service Manager from Samsung UK said, "Customer service, speed and quality of repair are critical to our customers, Regenersis has a wealth of experience, skill and knowledge. We are very happy to extend our working relationship to support of our direct customer returns."

Gary Stokes, CEO of Regenersis said, "We are delighted that Samsung selected us to support this important piece of business. It builds on our existing and strong relationship with Samsung both in the UK and across Europe. Our focus is very much on delivering the best service possible and ensuring Samsung's customers remain delighted by their products."

Nokia Selects Regenersis as Exclusive Provider for UK Care Network

Wed, 12 Aug 2009 00:00:00 GMT

140 Nokia Care Points set to benefit from improved performance management, expert training and technical support.

Regenersis (AIM:RGS) has been selected by Nokia as the exclusive provider of a wide range of performance management, training, and support solutions for the Nokia UK Care Network.

Regenersis was selected following a rigorous market assessment and tendering process. Success factors for Regenersis included an innovative proposition, demonstrable experience delivering service excellence, and a clear understanding of Nokia's current and future requirements.

This new contract builds on the long-standing partnership between the two companies and Regenersis now provides services to Nokia throughout Europe including technical support and high quality repair. Over this period, Regenersis has built up an intimate knowledge of Nokia's products, processes, and understanding of Nokia's industry leading customer service requirements.

Gary Stokes, Regenersis CEO said, "We are delighted that Nokia has selected Regenersis to be their exclusive technical support partner to the UK Care Network. Our solution dramatically reduces lead times for training and development, allowing the Nokia Care Points to service more products on-site, while improving their ability to deliver additional benefits to customers."

David.Woolfenden, Senior Manager, Customer Care at Nokia said, "Both Nokia and Regenersis share common goals, focusing on consumers and our relationship with them. Customer satisfaction, first time fix, timely repair and providing an exemplary service is paramount”

Regenersis will employ new web-enabled support tools to ensure that all Nokia Care Points are trained to support and assist customers efficiently with their service requirements. A key focus will be the improved performance management of the Nokia Care Network and an enhanced customer service experience.

Proposed Acquisition of TRS and Placing

Wed, 05 Aug 2009 00:00:00 GMT

Regenersis plc (“Regenersis” or “the Group” or “the Company”)

Proposed Acquisition and Placing

Regenersis plc (LSE: RGS), a leading provider of after sales product support services to many of the world’s premier technology brands, is pleased to announce that it has agreed to acquire Total Repair Solutions Limited (the “Acquisition”) for a total enterprise value of £6.25 million and that it proposes to raise £3.3 million through an underwritten placing by KBC Peel Hunt.

Highlights

Total Repair Solutions Limited (“TRS”) is a privately owned outsource service provider with a strong position in the after-sales mobile phone sector and is highly complementary to Regenersis’ own successful service business. TRS has established relationships with several high profile global OEMs and network operators providing them with repair, returns management and end-of-life recycling services for mobile phones and currently processes approximately 100,000 handsets per month.
In the financial year ended 31 March 2009, TRS generated £22.5 million of revenue (2008: £18.3 million) and EBITDA (before deduction of management fees) of £1.4 million (2008: £1.1 million).
TRS is being acquired for a total enterprise value of £6.25 million which consists of £3.25 million payable through the issue of Consideration Shares at 40 pence per share to Total Repair Solutions Holdings Limited (the beneficial owner of which is Richard Emanuel) as vendor and sole shareholder in TRS and £3.0 million in cash which will be used to repay the bank facility currently held by TRS such that the business is being acquired on a debt free basis.
The Consideration Shares will equate to 18.1 per cent of the enlarged issued share capital of the Company and will be subject to transfer restrictions for twelve months following completion of the transaction.
In order to fund the cash requirement of the transaction, the Company is proposing to raise £3.3 million before expenses by way of an underwritten placing of 8,352,675 new Ordinary Shares by KBC Peel Hunt to institutional and other investors at the Placing Price of 40 pence per share. The Directors will together subscribe for £65,000 of Placing Shares.

Commenting on the acquisition Gary Stokes, Regenersis plc Chief Executive Officer said:

“We have consistently said that to deliver long-term success in our core, value-added service business we would need to increase both our geographic scale and service capability. Our clients are encouraging consolidation and using fewer but larger suppliers to fulfil their after-sales needs. At the moment ours is a fragmented marketplace and the increasing consolidation we are seeing, and in many ways leading, means that both increased operational scale and the synergy opportunities this provides are crucial to accelerating our long-term ambitions.

“This acquisition not only helps us take a step towards achieving our aims, but it does so in a way that is highly complementary to our existing offering and very closely aligned to our own ethos of service excellence and delighted customers. I look forward to working with TRS’s exceptionally committed and talented management team in driving our two businesses forward.”

For full background to and reasons for the Acquisition, click here

Enquiries:

Regenersis plc +44 (0)1865 471 900
Gary Stokes, Chief Executive Officer

KBC Peel Hunt Ltd
(Nominated Advisor and Broker) +44 (0)20 7418 8900

Jonathan Marren / Oliver Stratton

Financial Dynamics +44 (0)20 7831 3113
Charles Palmer / Matt Dixon / Nicola Biles

Samsung Selects Regenersis Poland for Mobile Phone Repairs

Tue, 21 Jul 2009 00:00:00 GMT

Regenersis Poland has been awarded a contract by Samsung for mobile phone repairs. Samsung selected Regenersis because of the high quality of service, and market experience. The Company currently handles repairs for leading brands such as Nokia, Sony Ericsson, Acer, HTC, Huawei and Apple.

Regenersis will also manage the authorized service point network for Samsung in several locations across Poland, with the ability to expand the network as required. Management of the service point network includes auditing, training, spares supply, and reporting.

Mr Adam Gryko, Senior Service Manager from Samsung Poland said, "Customer service, speed and quality of repair are critical to our customers. Regenersis offered Samsung a wealth of experience, skill and knowledge. They are also very close to our offices, near the airport and the Warsaw city centre so their logistics capabilities are excellent."

Witold Safarzynski, the Managing Director of Regenersis in Eastern Europe said, "We were delighted to win the Samsung business. They are a distinguished and growing brand and our focus will be on delivering the best service to ensure their customers remain delighted by their products."

"Hand over your unused phone and help save a life" says Deputy Mayor of London

Fri, 26 Jun 2009 07:27:58 GMT

Kit Malthouse, Deputy Mayor for Policing, today urged Londoners to hand over their unused mobile phones to improve safety for those at risk of domestic violence.

Kit Malthouse was the keynote speaker at the launch of the fonesforsafety® project at City Hall, which reconfigures donated mobile phones into ‘999 only’ alarms for victims of domestic violence. The logistics and reconfiguration are managed by Regenersis.

The London-wide launch of fonesforsafety®, run by Elephant Jobs, follows successful pilots in Southwark and Hounslow

On April 21 the Mayor of London Boris Johnson launched ‘The Way Forward’, his strategy to tackle all forms of violence against women in London, including domestic violence. The fonesforsafety® project will be working with the ‘The Way Forward’ team to help prioritise the roll out of this project to London boroughs over the next two years.

Kit Malthouse said:
“Domestic violence is utterly unacceptable and we must do everything within our power to punish the perpetrators and support those at risk. ‘I urge everyone to take a look around their home and donate any unused or unwanted mobile phones. ‘A direct line to the police could be a potential lifesaver.”

During the launch the Deputy Mayor handed over 25 reconfigured phones to the newly formed fonesforsafety® partnership in Hackney.

Project Coordinator, Marie Tan Kiak Li, said: “The fonesforsafety® project brings together two very different yet pressing issues: increasing recycling and combating domestic violence. Rolling out this project across all London boroughs over the next two years will increase awareness about both issues, as well as provide a means for individuals affected by domestic violence to feel safer. This project is a great opportunity for everyone to get involved in so many ways”

fonesforsafety® are asking the public, local businesses, chambers of commerce’s and councils to support the scheme by donating unwanted phones, providing collection points in businesses and commercial premises and sponsoring freepost envelopes.

To find out how you can get involved visit www.fonesforsafety.co.uk

Notes to Editors

On April 20th the Mayor launched ‘The Way Forward’ his strategy to end violence against women in London. ‘The Way Forward’ is open to public consultation until July 20th.
fonesforsafety® is part of the CRISP (Community Recycling in Southwark Project), a division of Elephant Jobs. It was launched in Southwark in 2002.
There are currently two pilot fonesforsafety® projects running in London - one in Southwark and another in Hounslow. Nationally there are pilots running in Birmingham, Bristol, Glasgow and Norfolk.
For more information about the fonesforsafety® project contact Marie Tan Kiak Li on 020 7740 6533 (Office) / 078 9458 6018 (Mobile) or email Marie.Tan@crispej.org.uk

Record Growth for Regenersis Poland

Thu, 02 Apr 2009 00:00:00 GMT

Regenersis has reported excellent growth in its operation in Poland with new customers, new products supported, and planned expansion to a new facility in Raszyn.

The current operation, headquartered in Warsaw, employs some 520 professionals and operates 16 service points in major cities across the country providing mobile phone repairs for consumers.

The company was recently appointed by ERA (T-Mobile) to provide returns management support for the Apple iPhone and to provide repair support for the Google Phone. The operation supports almost 70,000 units a month for top brands such as Apple, Sony Ericsson, Nokia, HTC, Acer, and Huawei.

Regenersis Continues to Enhance Nokia Training Capabilities-

Fri, 20 Mar 2009 00:00:00 GMT

Over 100 Nokia Care Points now trained to support the Nokia 5800 Touch Screen via innovative webcast solution.

Regenersis has recently completed another innovative training programme for Nokia Care Points across the UK to support the launch of the new Nokia 5800 touch screen.

Using the latest webcast technology, Regenersis has been able to deliver interactive training to over 100 Nokia Care Points around the UK covering the assembly and disassembly of the new 5800 touch screen handset, along with and tips and advice. With a clear close up of the phone, live disassembly/assembly techniques, a comprehensive voice over, and an interactive facility for questions and advice, the online training has ensured that the Nokia Care Point network is ready to assist end users with any technical support or repair expertise to support the launch of the new 5800 touch screen device.

Cameron Radford, Managing Director of Regenersis Technical Services said, "This innovative new training methodology has proved to be much more effective than traditional training methods, whilst maintaining the high level of support demanded by Nokia. The additional benefits to the Nokia Care Points include minimizing down time to complete the training and ensuring they are in a position to support the product from day one to maximise their effectiveness and the customer experience."

Regenersis Recognised by the Industry for Environmental Excellence

Fri, 20 Mar 2009 00:00:00 GMT

Regenersis was awarded the prestigious Best Environmental Enterprise Award at the 2009 Mobile News Awards.

Recognised as one of the industry's leading events, the awards were attended by over 1000 industry professionals. Regenersis won the hotly contested award over five other shortlisted companies.

Collecting the award on behalf of Regenersis, Managing Director, Mark Franklin commented: "We are absolutely delighted to be recognised by the industry for our commitment to environmental excellence. With the recent publication of our recommendations for industry standards for the reuse and recycling of handsets, we are demonstrating that our commitment to environmental excellence is second to none. Our job is to help protect our clients valuable brands by ensuring that every product we receive for reuse or recycling is treated with the utmost care and resposibility."

Regenersis recently published a research paper and called for industry standards for the reuse and recycling of mobile phones. These standards demand that every mobile phone reuse and recycling company clear the data from every handset received to protect consumers from the danger of identity theft, ban the export of non-working handsets which could end up as e-waste in developing countries, and to operate a zero landfill policy for all products which are not suitable for reuse.

Regenersis Calls for Industry Standards

Tue, 10 Mar 2009 00:00:00 GMT

Europe's largest mobile recycler calls for all data to be removed, a ban on non-working handsets and a zero landfill policy among all recyclers.

Regenersis, Europe’s largest mobile phone recycling and reuse provider, is demanding new standards for mobile phone recycling across Europe which include the removal of all data from handsets received, a ban on the export of non-working handsets which could end up as waste, and a zero landfill policy. The Company has produced a research paper as a first step to setting industry standards for the reuse and recycling of unwanted mobile phones, of which there are an estimated 15m replaced each year in the UK alone.

The standards focus on three main areas:

The removal of all personal data from every handset received to protect the identity of those who have willingly returned an unwanted handset
Segregating working from non-working handsets at source rather than shipping all products received to developing economies.
Operating a zero landfill policy and ensuring that all non-working, non repairable products are recycled in their home market rather than in places such as China, India or Africa, minimizing impact on the environment
The company processed over 2m handsets for reuse and recycling in 2008 and supports major brands like Orange, O2, and Vodafone; major charities like Shelter, Sense and BBC Children in Need; and operates the Coolafone joint venture.

Regenersis studied a random sample of 2000 handsets processed during the first week in December and found that 99% of handsets received contained some sort of personal data, including: Contacts, SMS messages, pictures, music, videos, calendar entries, emails, notes, mailing lists and to do lists. In some cases, extremely sensitive information was contained, including bank details, addresses, and confidential emails. The Company has operated a zero landfill policy for over five years.

Mark Franklin, Managing Director of Regenersis said, “The reuse and recycling market is becoming more and more crowded and we want to ensure that the consumer, when making a choice of recyclers, is making an informed and responsible decision. By implementing these standards, we protect the consumer by removing all data from the devices received. We protect the markets to which our products are resold, by only remarketing quality products, and we protect the environment by ensuring that nothing goes to landfill."
The company undertook market research in December of 2008 and found that over 90% of consumers would be shocked, annoyed or disappointed if their mobile phone had not been handled in this manner.

To download a full copy of the report, please click here

Noel's HQ Raises Enough Money for Two Support Dogs

Mon, 16 Feb 2009 00:00:00 GMT

Regenersis runs nationwide mobile phone recycling appeal with Sky 1

Regenersis would like to thank all those people who donated their unwanted mobile phones to help Support Dogs via the Noel's Mobiles appeal on Noel's HQ on Sky 1. As a result, over the four weeks of the show, we were able to raise enough money to fund the training of two assistance dogs (at £10,000 each!). The campaign will run for the rest of the year, so if you have an unwanted mobile phone and would like to help raise funds for Support Dogs, please pop your unwanted mobile in an envelope and send it to FREEPOST NOEL'S HQ.*

Noel Edmonds said, "Support Dogs is a fabulous charity which selects dogs, mainly from rescue centres, and trains them to become Assisstance Dogs. Using the special bond we have with man's best friend, the dogs are taught essential tasks (eg to raise the alarm, call an ambulance, open/close doors, assist with dressing, load the washing machine, and fetch the telephone). As a registered Assistance Dog, they can accompany their owner at all times, enabling the disabled person to lead a more full and independent life. Support Dogs rely soley on donations and receive no government funding."

Visit the Support Dogs website

Watch the Video!

*Please remove the SIM card before sending in a mobile phone. Once products are sent to our recycling centre, they cannot be returned. If you are under 18, please ask a parent or guardian for permission before sending anything to us. Products that cannot be used will be sent for recycling, ensuring that nothing ends up on landfill. Regenersis plc does not accept responsibility for products sent for recycling without the permission of the owner.

Record Number of Service Events for Regenersis Sommerda

Wed, 04 Feb 2009 00:00:00 GMT

Regenersis Sommerda Achieves Another Milestone Performing More Than 10,000 Service Events in January 2009

Specialising in Notebook repairs and highly secure cashless payment systems from 4000m2 facility.
Regenersis (AIM: RGS), the leading provider of after sales support to some of the world’s leading brands, announced today that it’s operation in Sömmerda Germany achieved another milestone in January 2009, managing over 10,000 service events. The facility opened in autumn 2007. To support the continued growth, the facility has now expanded to over 4000m2 and more than 90 employees.

The Sömmerda facility specialises in chip level repair for Notebook mainboards (PCBs) for market leading brands and ODMs. This ‘level 3’ repair, includes all technology standards, including SMD, BGA and micro BGA.
The facility has also recently become a qualified partner for cash-less payment systems, providing an end-to-end solution for manufacturers of pay-terminals as well as network operators. The facility has a state-of-the-art security room which has received full accreditation from the German Central Loan Committee (ZKA). This accreditation, combined with the facility’s high performance IT infrastructure provides the financial industry with stable and transparent processes which meet their demanding security requirements.
Alfons Krauthausen, General Manager of Regenersis Western Europe, commented, "We have a highly motivated and very competent team with a genuine desire to deliver the best possible service to our customers. This, combined with our investment in the facility, is clearly yielding results as more customers trust us to handle their most technically complex and high security repairs."

Regenersis tops 2m handsets processed in 2008

Thu, 22 Jan 2009 00:00:00 GMT

Processing one mobile phone every 15 seconds -- but finds that 99% of handsets received contained personal data

Regenersis, Europe’s largest mobile phone recycling and reuse provider, announced that they processed over 2 million handsets for reuse and recycling in 2008. The company supports major brands like Orange, O2, and Vodafone; major charities like Shelter, Sense and BBC Children in Need; and operates the Coolafone joint venture.

The Company processed 2,007,652 handsets, the equivalent of one every 15 seconds. Handsets are cleared of all data and fully tested. If a handset is beyond repair or too old it is sent for safe recycling, ensuring nothing goes to landfill.

In addition, Regenersis studied a random sample of 2000 handsets processed during the first week in December and found that 99% of handsets received contained some sort of personal data, including: Contacts, SMS messages, pictures, music, videos, calendar entries, emails, notes, mailing lists and to do lists. In some cases, extremely sensitive information was contained, including bank details, addresses, and confidential emails.

Mark Franklin, Managing Director of Regenersis said, “We processed over 2 million handsets in 2008. Data clearance of these handsets is critical to ensure the security of those who entrust their unwanted mobiles to us. This can often take as long as 30 minutes depending on the complexity of the handset, so only the most reputable firms bother to do this essential work. Our advice to consumers is to check with the recycling firm to confirm that all data will be removed. If it isn’t, then think twice before sending them your handset as your data could end up in the wrong hands.”

Regenersis Supports Sky 1 and Noels HQ

Tue, 20 Jan 2009 00:00:00 GMT

Noel Edmonds New Programme on Sky 1 Launches Major Mobile Phone Recycling Campaign With Regenersis

Regenersis has been chosen as the mobile phone recycling partner for a major new television programme on Sky 1, called Noel's HQ.

Hosted by Noel Edmonds, the programme aims to fix 'broken Britain' by encouraging members of the public to perform random acts of kindness. One activity they will be running fo rthe duration of the series will be a mobile phone recycling campaign to aid their chosen charity (which will be announced on the programme on Saturday, 24th January).

The programme airs on Sky 1 every Saturday from 24th January until the 14th of February at 7.30pm.

Regenersis is also partnering with Orange who will be distributing Freepost envelopes in all their stores to support the campaign. Viewers can visit any Orange store across the UK to either drop off their unwanted handset or collect a freepost envelope. Contributors simply put their unwanted handsets into the envelope and put it in the post. Alternatively, contributors can put their phone into any envelope and mark it FREEPOST NOEL'S HQ. Postage is free and the handsets will be routed to our facility for processing.